Visitation

Inmate Visitation

The Pinellas County Jail has contracted with Smart Communications to provide kiosks and portable kiosks (tablets) in all housing units available to inmates for external (family, friends, and professionals) and internal (jail requests) communications.

There are no face-to-face visits except for the professional or other visits which are specifically approved by jail command.

Video Visitation is a service provided for family, friends, and professionals to visit an inmate currently housed within the Pinellas County Jail Facility.

To connect to an inmate, please create an account by going to the Smart Communications website. From here you will be able to schedule video visits, communicate via electronic messaging and even send photos.

Ways to Visit

Pre-scheduled Remote Video Visitation

Family and friends can visit from the comfort of your home using a cell phone or personal computer. An account must be set up by logging on to Smart Communications prior to initiating a visit. You may attempt to conduct a visit any time during visitation hours. Pre-scheduled visits are scheduled for 30-minute increments.

Video on Demand (Inmate Initiated)

Inmates at the jail complex can schedule a visitation session with family and friends who have already been connected to the inmate through an account with Smart Communications. Calls must be answered within a three minute window on the receiving end.

Inmates are provided with four 30-minute, pre-scheduled remote or on demand video, visitation sessions per week. Additional sessions can be purchased at $0.16 per minute.

For more information on the new remote visitation procedures or for assistance of any kind, please visit the Smart Communications website.

Pre-Scheduled Remote Video Visitation Sessions

Visitation may be scheduled a maximum of seven days in advance or a minimum of 24 hours. Visitation hours are 8:00 a.m. to 10:00 p.m., seven days a week. All pre-scheduled remote visitation sessions will begin on the hour and half hour and last 30 minutes long.

Professional Visitor Information

All remote professional visitation will be conducted through the Smart Communications website.

To sign up for an account, please visit www.smartinmate.com. A government issued ID and a Bar Card are necessary for your account to be approved. Once it’s approved, you are able to send privileged messages and documents to your client electronically, as well as schedule professional/privileged remote visitation sessions. The attorney will need to register for each inmate they wish to communicate with.

Professional visitors with questions on scheduling remote visitation can call 727-464-7467 or email visitation@pcsonet.com.

In-Person Attorney and Professional Visitation

In-person visitation is available Monday through Friday between 6:00 a.m. and 6:00 p.m.

Attorneys are required to provide a Florida driver license, along with a valid Florida Bar card for admittance into the facility. Florida attorneys do not need prior approval for in-person visits during regular business hours.

Out of state attorneys or any attorney seeking visitation outside regular business hours must be approved by the affected division commander, in advance of each visit. Please submit these requests via pcj_visitationrequests@pcsonet.com.

If you are a court appointed professional visitor (such as a therapist, doctor, etc.) you must submit documentation of your assignment to your client (such as court order, referral, or attorney authorization on firm letterhead) to pcj_visitationrequests@pcsonet.com, along with a list of items you will need to bring into the facility in order to complete the visit, for approval in advance of the visit.

Approval is per visit, and each subsequent visit requires its own approval.

For all other inquiries, please contact the general information line at 727-464-6415.