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Information pertaining to department business
SCHEDULED MAINTENANCE CJIS FROM 0300 UNTIL 0600 EST ON SUNDAY, JULY 20, 2025.
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Kelli Cliff Posts: 1130
7/20/2025
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THIS NOTIFICATION IS SENT TO YOU FROM THE FDLE CUSTOMER SUPPORT CENTER (CSC). IT IS TO INFORM YOU THAT FBI CJIS WILL PERFORM SCHEDULED MAINTENANCE ON THE NEXT GENERATION IDENTIFICATION (NGI) SYSTEM AND THE INTERSTATE IDENTIFICATION INDEX (III) FROM 0300 UNTIL 0600 EST ON SUNDAY, JULY 20, 2025.
DURING THIS OUTAGE, THE REPOSITORY FOR INDIVIDUALS OF SPECIAL CONCERN (RISC) COMPONENT OF RAPID ID TRANSACTIONS MAY BE UNAVAILABLE. INFORMATION REGARDING THE FOLLOWING TYPES OF RECORDS MAY NOT BE RETURNED AS PART OF A RAPID ID RESPONSE:
- WANTED PERSONS RECORDS THAT INCLUDE AN FBI NUMBER
- SEX OFFENDER REGISTRY SUBJECT RECORDS
- KNOWN OR APPROPRIATELY SUSPECTED TERRORIST RECORDS
- IMMIGRATION VIOLATOR FILE RECORDS
- FOREIGN SUBJECTS OF INTEREST FILE
ADDITIONALLY, NATIONAL RAP SHEETS MAY BE UNAVAILABLE TO USERS (INCLUDING RAPID ID) DURING THIS TIME.
YOU WILL RECEIVE NOTIFICATION ONCE THE MAINTENANCE EFFORT IS COMPLETE. IF YOU HAVE ANY QUESTIONS, YOU MAY CONTACT THE FDLE CUSTOMER SUPPORT CENTER AT 1-800-292-3242.
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