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Information pertaining to department business
CJIS SCHEDULED MAINTENANCE - SUNDAY, APRIL 27, 2025 - 0100-0300
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Kelli Cliff Posts: 1130
4/26/2025
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THIS NOTIFICATION IS SENT TO YOU FROM THE FDLE CRIMINAL JUSTICE INFORMATION SERVICES (CJIS) DIVISION. IT IS TO INFORM YOU THE FDLE MULTI-BIOMETRIC IDENTIFICATION SYSTEM (MBIS) WILL NOT BE AVAILABLE FROM 0100 UNTIL 0300 ON SUNDAY, APRIL 27, 2025.
NO RESPONSES WILL BE RETURNED ON MBIS TRANSACTIONS SUBMITTED DURING THE DOWNTIME. SUBMITTED TRANSACTIONS WILL BE QUEUED AND PROCESSED ONCE THE MAINTENANCE IS COMPLETE. RAPID ID TRANSACTIONS SUBMITTED DURING THIS OUTAGE WILL FAIL OR TIME OUT. DNA CONFIRMATION USERS SHOULD USE MANUAL FORMS FOR SUBMISSION OF DNA UNTIL THE SYSTEM IS BACK IN FULL SERVICE.
YOU WILL RECEIVE NOTIFICATION ONCE THE MAINTENANCE EFFORT IS COMPLETE. IF YOU HAVE ANY QUESTIONS, YOU MAY CONTACT THE FDLE CUSTOMER SUPPORT CENTER AT 1-800-292-3242.
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