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Information pertaining to department business
CRIMINAL HISTORY OUTAGE - OCT 1ST 2130HRS - OCT 2ND 0030HRS
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Jennifer Holloway Posts: 2387
10/1/2024
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THIS NOTIFICATION IS SENT TO YOU FROM THE FDLE CRIMINAL JUSTICE INFORMATION
SERVICES (CJIS) DIVISION. IT IS TO INFORM YOU THE COMPUTERIZED CRIMINAL
HISTORY (CCH) SYSTEM WILL NOT BE AVAILABLE FROM 2130 TUESDAY, OCTOBER 1 UNTIL
0030 WEDNESDAY, OCTOBER 2, 2024.
IDENTITY INFORMATION (NAME, RACE, SEX, DOB, ETC.) AND FLORIDA CRIMINAL HISTORY
RECORDS MAY NOT BE AVAILABLE DURING THIS TIME. RAPID ID USERS MAY ONLY
RECEIVE THE SID NUMBER OF IDENTIFIED INDIVIDUALS. DNA CONFIRMATION USERS
SHOULD USE MANUAL FORMS FOR SUBMISSION OF DNA UNTIL THE SYSTEM IS BACK IN
FULL SERVICE. NO RESPONSES WILL BE RETURNED ON BIS TRANSACTIONS SUBMITTED
DURING THE MAINTENANCE PERIOD. SUBMITTED BIS TRANSACTIONS WILL BE QUEUED AND
PROCESSED ONCE THE MAINTENANCE IS COMPLETE.
YOU WILL RECEIVE NOTIFICATION ONCE THE MAINTENANCE EFFORT IS COMPLETE. IF YOU
HAVE ANY QUESTIONS, YOU MAY CONTACT THE FDLE CUSTOMER SUPPORT CENTER AT 1-800-
292-3242.
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