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Angela Sargent Posts: 2857
4/30/2024
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Good morning Group Leaders,
Very shortly, I'll be pushing an ELVIS update with several routine parser fixes as well as updates to the Duo Universal Prompt.
This will make ELVIS unavailable for about 10 minutes as the update goes live, and because it's a security update, all users will have to sign back in. I try never to make users do that, even on updates, but unfortunately there's no avoiding it this time.
For those of you using Duo, this update is intended to be a seamless transition to the new version of Duo, so there are no changes required on your end. If it doesn't just work, let us know, please, and we'll fix it so your people can get in as quickly as we can. Please e-mail us at support@elvisflorida.org if your users begin experiencing issues. When you e-mail us, we'll need as many specifics as you can give us about exactly what's happening and contact information of someone we can call to get more details if we need them. We've tested the update as thoroughly as we can in-house, but each of you has your own environment. If issues arise with signing in, we'll help troubleshoot them with you.
This update also includes the beta version of Microsoft Entra (and other SAML integrations), but I've hidden the Single Sign On link for now. I'll be working directly with a few agencies to test it, and once I'm sure it's ready for wide use, I'll make it available to everyone.
Lastly, the current word from FDLE is that in addition to being "Out Of Band," any form of Two Factor Authentication (2FA, MFA, etc) will require us to identify a specific device, which EMailed One-Time Passwords cannot do. So, while ELVIS has Emailed OTP functionality, it doesn't meet the device requirements. We're investigating other MFA solutions, and until we're told to stop using them, Grid Cards will continue to function. However, if you don't currently use Microsoft Entra (or some other SAML Identity Provider) or Duo, we strongly suggest considering/investigating these two options as alternatives to Grid Cards before we're required to disable Grid Cards entirely. We don't have any commercial partnerships, so we can't advise you on cost or setup or maintenance or anything like that, but if your agency has a commercial MFA solution that's not one of these two, please let me know and I'll prioritize adding additional MFA alternatives based on how many officers we can help by having it.
Thank you!
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Zoë Williams
Program Manager
Electronic License and Vehicle Information System (ELVIS)
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