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Information pertaining to department business
CJIS / FCIC DOWN 03/05/2023 - 03/06/2023
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Jennifer Holloway Posts: 2387
3/4/2023
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--FLORIDA ADMINISTRATIVE MESSAGE--
FROM: D37-01-0023
TO: *
SUBJECT: ROUTINE MESSAGE
THIS NOTIFICATION IS SENT TO YOU FROM THE FDLE?S CRIMINAL JUSTICE INFORMATION
SERVICES (CJIS) DIVISION. IT IS TO INFORM YOU THAT FDLE WILL PERFORM SCHEDULED
MAINTENANCE TO THE FLORIDA CRIME INFORMATION CENTER (FCIC) FROM 2100 SUNDAY,
MARCH 5 UNTIL 0400 EDT MONDAY, MARCH 6, 2023. THE FOLLOWING IS A BREAKDOWN OF
THE MAINTENANCE SCHEDULE AND ANTICIPATED RESTORATION OF SERVICE:
21:15 - 21:30 CCH DOWN
21:30 - 22:00 FCIC IN RESTRICTED SERVICE
22:00 - 22:45 FCIC SYSTEM DOWN
22:45 - 02:45 FCIC IN RESTRICTED SERVICE
02:45 - 03:30 FCIC SYSTEM DOWN
03:30 - 04:00 FCIC IN RESTRICTED SERVICE
03:30 - 03:45 CCH DOWN
04:00 FCIC IN FULL SERVICE
* THE MAINTENANCE SCHEDULE MAY SHORTEN IN DURATION IF SYSTEM RESTORATION
OCCURS MORE QUICKLY THAN ANTICIPATED.
DURING RESTRICTED SERVICE, ONLY QUERY CAPABILITY IS AVAILABLE. USERS ARE
UNABLE TO ENTER, MODIFY, CLEAR, OR CANCEL RECORDS.
DURING SYSTEM DOWN TIMES, IDENTITY INFORMATION (NAME, RACE, SEX, DOB, ETC.),
HOT FILE INFORMATION, AND FLORIDA CRIMINAL HISTORY RECORDS ARE UNAVAILABLE.
RAPID ID USERS MAY RECEIVE ONLY THE SID NUMBER OF IDENTIFIED INDIVIDUALS.
YOU WILL BE NOTIFIED WHEN THE MAINTENANCE EFFORT IS COMPLETE. IF YOU HAVE ANY
QUESTIONS, YOU MAY CONTACT THE FDLE CUSTOMER SUPPORT CENTER AT 1-800-292-3242.
--END--
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