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Information pertaining to department business
EAGENT UNAVAILABLE TODAY (07/14/22 0900-0930)
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Sheila Sommer Posts: 1815
7/14/2022
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THIS NOTIFICATION IS SENT TO YOU FROM THE FDLES CRIMINAL JUSTICE
INFORMATION SERVICES (CJIS) DIVISION. IT IS TO INFORM YOU THAT FDLE WILL
PERFORM SCHEDULED MAINTENANCE TO THE FLORIDA CRIME INFORMATION
CENTER (FCIC) ON THURSDAY, JULY 14, AT 09:00. THERE IS NO FCIC DOWNTIME FOR
THIS SCHEDULED MAINTENANCE, HOWEVER, EAGENT APPLICATIONS WILL BE
IMPACTED. EAGENT JAVA CLIENT WILL BE UNAVAILABLE FROM 9-915AM. AFTER
915AM, EACH EAGENT JAVA CLIENT MUST BE FULLY CLOSED OUT AND REOPENED
TO RECEIVE AN IMPORTANT APPLICATION UPDATE. EAGENT 2.0 WILL BE
UNAVAILABLE FROM 9-930AM. AFTER 930AM, EACH EAGENT 2.0 USER MUST SIGN OUT OF
THEIR BROWSER SESSION AND SIGN BACK IN. FAILURE TO ADHERE TO THIS
GUIDANCE MAY RESULT IN MKES OUTLINED IN CJIS MEMO 2022-6 NOT WORKING
PROPERLY.
FOR QUESTIONS, PLEASE CONTACT THE FDLE CUSTOMER SUPPORT CENTER AT
1-800-292-3242.
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***END OF FORWARDED MESSAGE***
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edited by PCSONET\ssommer on 7/14/2022
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