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Information pertaining to department business
CJIS MAINTENANCE: 03-27-22
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Jade Belcher Posts: 4071
3/27/2022
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THIS NOTIFICATION IS SENT TO YOU FROM THE FDLE'S CRIMINAL JUSTICE
INFORMATION SERVICES (CJIS) DIVISION. IT IS TO INFORM YOU THAT FDLE WILL
PERFORM SCHEDULED MAINTENANCE TO THE FLORIDA CRIME INFORMATION
CENTER (FCIC) FROM 21:30 SUNDAY, MARCH 27, UNTIL 08:00 EDT MONDAY, MARCH
28, 2022. THE FOLLOWING IS A BREAKDOWN OF THE MAINTENANCE SCHEDULE AND
ANTICIPATED RESTORATION OF SERVICE:
21:30 - 21:45 FCIC IN RESTRICTED SERVICE
21:45 - 22:30 FCIC SYSTEM DOWN
22:30 - 04:30 FCIC IN RESTRICTED SERVICE
04:30 - 05:15 FCIC SYSTEM DOWN
05:25 - 08:00 FCIC IN RESTRICTED SERVICE
08:00 FCIC FULL SERVICE
* THE MAINTENANCE SCHEDULE MAY SHORTEN IN DURATION IF SYSTEM
RESTORATION OCCURS MORE QUICKLY THAN ANTICIPATED.
DURING RESTRICTED SERVICE, ONLY QUERY CAPABILITY IS AVAILABLE. USERS ARE
UNABLE TO ENTER, MODIFY, CLEAR, OR CANCEL RECORDS.
DURING SYSTEM DOWN TIMES, IDENTITY INFORMATION (NAME, RACE, SEX, DOB,
ETC.), HOT FILE INFORMATION, AND FLORIDA CRIMINAL HISTORY RECORDS ARE
UNAVAILABLE. RAPID ID USERS MAY RECEIVE ONLY THE SID NUMBER OF IDENTIFIED
INDIVIDUALS.
YOU WILL BE NOTIFIED WHEN THE MAINTENANCE EFFORT IS COMPLETE. IF YOU
HAVE ANY QUESTIONS, YOU MAY CONTACT THE FDLE CUSTOMER SUPPORT
CENTER AT 1-800-292-3242.
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