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Information pertaining to department business
FALCON/RAPID ID SYSTEM DOWNTIME - 02-02-2022
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Jennifer Holloway Posts: 2387
1/31/2022
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THIS NOTIFICATION IS SENT TO YOU FROM THE FDLE CRIMINAL JUSTICE INFORMATION
SERVICES (CJIS) DIVISION. IT IS TO INFORM YOU THE FALCON/RAPID ID SYSTEM
WILL NOT BE AVAILABLE FROM 0530 UNTIL 0700 EST ON WEDNESDAY, FEBRUARY 2ND, 20
22.
THE ENTIRE FALCON SYSTEM WILL BE INACCESSIBLE. RAPID ID TRANSACTIONS
SUBMITTED DURING THIS OUTAGE WILL FAIL OR TIME OUT. DNA CONFIRMATION USERS
SHOULD USE MANUAL FORMS FOR SUBMISSION OF DNA UNTIL THE SYSTEM IS BACK IN
FULL SERVICE.
YOU WILL RECEIVE NOTIFICATION ONCE THE MAINTENANCE EFFORT IT COMPLETE. IF YOU
HAVE ANY QUESTIONS, YOU MAY CONTACT THE FDLE CUSTOMER SUPPORT CENTER AT 1-800
-292-3242.
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